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Contact us and we'll answer any questions you might have about your next stay.
Check it out
Discover the best beaches of Isla Mujeres where you can enjoy the sun, white sand and all kinds of leisure activities for visitors to our Hotel Resort.
Discover the Aluxes and their History around Isla Mujeres, where our 5 star Hotel Resort is located.
The beaches of Isla Mujeres are free of Sargasso, an algae that is sometimes present on Caribbean beaches, but you won't find it at Playa Norte or Privilege Aluxes.
Did you know that Playa Norte, in Isla Mujeres, is considered one of the most beautiful beaches in the Caribbean? You will be surprised by the number of activities and magnificent landscapes that you will find in this paradisiacal place.
Isla Mujeres is located 13 kilometres from Cancun and is world famous for snorkelling and scuba diving. Bathed by the Caribbean Sea, it consists of privileged places that will remain in your memory due to their unquestionable beauty.
Bliss is found everywhere at Privilege Aluxes, from the beachfront dining to the exquisite private sanctuaries of each and every one of our luxury rooms and suites
ANY QUESTIONS?
Contact us and we'll answer any questions you might have about your next stay.
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PRIVILEGE ALUXES
Avenida Adolfo Lopez Mateo,
sn, Manzana 1, Lote 5, SM
+52 998 848 8470
About us
© Hotel Privilege Aluxes 2022.
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JOIN THE "PRIVILEGE" FAMILY AND GET AMAZING EXCLUSIVE BENEFITS
Just for registering:
3% OFF YOUR ROOM
BIRTHDAY OR ANNIVERSARY SURPRISE
PRIORITY IN ROOM ASSIGNMENTS
Depending on how many nights you've stayed with us, you'll get discounts of up to 15%, free massages, late check-out and more.
NEW PROCEDURE FOR PREVIOUSLY REGISTERED GUESTS: Due to the change of system, and to comply with the legal policies in terms of Security and Privacy, we are not allowed to migrate all your sensitive details. Here below you will find the instructions on how to proceed to refresh your data and maintain your level of loyalty:
In order to determine the loyalty level, our Loyalty program bePrivilege will consider all direct reservations with us starting from 2016. If you had reservations made through third parties in the past, the system will count only half of those nights to improve your Loyalty Level. From this communication on, only direct reservations with us will be considered (Call Center, Privilege Aluxes website, or email to the Reservations Department)
The process of migrating all your reservations is still ongoing, and it will take a few more days to be completed.
Moreover, we want to inform you that we are working to grant that once registered, you will see all your future direct reservations, booked prior to January 30th, 2023, and not yet enjoyed. These reservations, even if not currently visible in your account, are all confirmed in our system. Meanwhile, if you need us to re-send you the confirmation by email, let us know.
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