en

This is our Isla Mujeres
Resort

DISCOVER IT

DISCOVER OUR
FACILITIES
& SERVICES

Our adults-only resort on Isla Mujeres has everything to make you fall in love with it. Let yourself be dazzled by the modern design of the Privilege Aluxes Hotel, its idyllic location, magnificent views and, of course, the level of premium service you deserve.

Gastronomic service on the sand on the beach
Fish salads on one table
Garden, swimming pool and Privilege Aluxes establishment
Swimming pool in the garden of the establishment

A TOUR OF OUR
ISLA MUJERES RESORT

If you're looking for an exclusive place to stay during your next vacation in Cancun, our Isla Mujeres resort will exceed all your expectations. At the Privilege Aluxes Hotel you can enjoy fantastic outdoor pools, 4 sublime dining venues, a gym, a relaxing spa... All within walking distance of one of the best beaches in the world.

Aerial view of the resort pools

OUTDOOR POOLS

The outdoor pool area at our Isla Mujeres resort is surrounded by lush gardens and boasts 2 heated pools and 3 Jacuzzis.

Customer ordering a cocktail at the Wet Bar

Wet bar

At the resort's main pool you'll find a Wet Bar where you can enjoy the best cocktails and soft drinks without getting out of the water.

Balinese beds in front of the north beach

BALINESE BEDS

At the Privilege Aluxes Hotel we offer comfortable Balinese beds overlooking the sea or our beautiful gardens.

Privilege Aluxes Hotel
Restaurants

The culinary offerings at our resort on Isla Mujeres merit special mention. At our facilities you'll find four restaurants where you can savor quality cuisine in exceptional settings.

Restaurants
 Clients of Privilege Aluxes Resort in a hammock facing the sea

Guest experience

During your stay at our resort on Isla Mujeres you'll have it all: room service, golf carts, car rental, transfers, restaurant reservations and activities.

A client training in the gym of our resort

GYM

A space designed so that you can stay in shape during your vacation while enjoying beautiful views of our pools and gardens.

 Client relaxing in the spa of Privilege Aluxes Hotel

SPA mystique

Relax your body, rejuvenate your mind, and free your spirit at our Isla Mujeres spa. A space where we offer all kinds of relaxing massages and treatments.

Arch of flowers, altar and chairs in the sand

WEDDINGS & EVENTS

Choose one of our Isla Mujeres wedding packages, all with the incredible Caribbean Sea as a backdrop.

Table prepared for a romantic dinner on the sand of Playa Norte

PRIVATE DINNERS

One of the most romantic experiences you can enjoy during your stay on Isla Mujeres. Dinner for two on the beach or in your room.

 Woman snorkeling next to a whale shark

EXCLUSIVE TOURS

Let us show you everything Isla Mujeres has to offer: swimming with whale sharks, diving by coral reefs, dreamy excursions...

Privilege Aluxes
all-inclusive
service

Take your holiday to the next level with Privilege Aluxes Hotel's All-Inclusive service. The best way to enjoy our Isla Mujeres resort and its exquisite cuisine.

All-Inclusive
Privilege Aluxes Hall

ANY QUESTIONS?

Contact us and we'll answer any questions you might have about your next stay.

INFORMATION REQUEST

The field marked with '*' are mandatory
Responsible: PRIVILEGE HOTELS Purpose: To answer your queries and/or requests. Rights: Access, rectify and delete data, as well as other rights, as explained in the additional information. Additional information. You can consult additional and detailed information on Data Protection on our website, Privacy Policy section.
Responsible: PRIVILEGE HOTELS Purpose: To answer your queries and/or requests. Rights: Access, rectify and delete data, as well as other rights, as explained in the additional information. Additional information. You can consult additional and detailed information on Data Protection on our website, Privacy Policy section.

JOIN THE "PRIVILEGE" FAMILY AND GET AMAZING EXCLUSIVE BENEFITS

Terrace with umbrella, hammocks and sofa with sea views
Logo BePrivilege

Just for registering:

Tick to confirm exclusive advantage

3% OFF YOUR ROOM

Tick to confirm exclusive advantage

BIRTHDAY OR ANNIVERSARY SURPRISE

Tick to confirm exclusive advantage

PRIORITY IN ROOM ASSIGNMENTS

Depending on how many nights you've stayed with us, you'll get discounts of up to 15%, free massages, late check-out and more.

NEW PROCEDURE FOR PREVIOUSLY REGISTERED GUESTS: Due to the change of system, and to comply with the legal policies in terms of Security and Privacy, we are not allowed to migrate all your sensitive details. Here below you will find the instructions on how to proceed to refresh your data and maintain your level of loyalty:

  • Log in as to register in bePrivilege with your best email and fill the form using the same email you used previously, and that you use in your reservations.
  • The system will recognize your email and determine the corresponding loyalty level.
  • If the same user registered more than one email address in the previous enrolment, or during check-in, the system will not be able to recognize all reservations as belonging to the same guest and won’t be able to sum all the reservations to the same user (each email represents a unique user). If this is the case, please feel free to contact us and we will fix it: info@privilegehotels.com, indicating which reservation are missing and the main email you will use from now on.

In order to determine the loyalty level, our Loyalty program bePrivilege will consider all direct reservations with us starting from 2016. If you had reservations made through third parties in the past, the system will count only half of those nights to improve your Loyalty Level. From this communication on, only direct reservations with us will be considered (Call Center, Privilege Aluxes website, or email to the Reservations Department)

The process of migrating all your reservations is still ongoing, and it will take a few more days to be completed.

Moreover, we want to inform you that we are working to grant that once registered, you will see all your future direct reservations, booked prior to January 30th, 2023, and not yet enjoyed. These reservations, even if not currently visible in your account, are all confirmed in our system. Meanwhile, if you need us to re-send you the confirmation by email, let us know.