Press Room

  • Travel Agent Central

    Contact Information

    Phone: 845-358-3920 * 15
    Privilege Aluxes Hotel
    sdrabick@ciicnews.com

  • The Travelers Journal

    New Privilege Aluxes Resort
    04-06-2009

    Elevates the Service, Dining and Luxury Hospitality Experience on Isla Mujeres

    ISLA MUJERES, Mexico (April 6, 2009) - The launch of Privilege Aluxes Resort, Isla Mujeres, owned by Caribbean Privilege Hotels & Resorts, brings a new standard of luxury resort experience to Isla Mujeres. Offering 124 spacious guest rooms and suites, the new boutique hotel provides a tranquil and upscale romantic island experience reflected in its premium accommodations, chic and airy public spaces, elegant onsite spa, and array of upscale gourmet culinary offerings.

    "Our goal in developing the new Privilege Aluxes Resort was to create an ultraluxe romantic getaway complimented by world-class service and sophisticated dining options," said Osmany Garcia, Director of Sales & Marketing, Caribbean Privilege Hotels & Resorts. "The resort's tranquil ambiance and breathtaking views provides an alluring destination for leisure travelers to relax and rejuvenate in a private, pristine setting surrounded by the beauty and charm of the Mexican Caribbean."

    A distinguishing element of the Privilege Aluxes Resort is its array of sophisticated culinary offerings. The resort features three onsite "haute cuisine" restaurants; Café del Mar, Sabor and Satay. Executive Chef Luis Gabriel Gonzáles Valderrama has
    created culinary selections that blend European, Asian and Mayan influences, resulting in an innovative fusion of flavors enhanced by artfully designed presentations. A few of the resort's most tempting dishes include tuna au porto served on watercrest salad; marinated sea bass accompanied with rice on banana crisps; and duck magré in hibiscus raisins.

    Additionally, savvy travelers will appreciate the resort's unprecedented "24-hournotice program," an innovative plan designed to learn about guests' particular vacation goals and personal preferences in advance, so upon arrival, their visit is completely organized to address, and even exceed, their individual needs and expectations. The program is developed to assist guests in every facet of their vacation, from dining reservations and hotel activities to room amenities and island excursions.

    Situated on an expansive stretch of private white-sand beaches along the Island's Playa Norte, Privilege Aluxes Resort features a full-service spa with a selection of massage and beauty treatments, two shimmering outdoor pools and a complete
    fitness center. Its six categories of accommodations include spacious standard and superior guest rooms, in addition to deluxe, premium, platinum and Presidential suites. All of the guest rooms provide a range of deluxe amenities and stunning views; most offer Jacuzzi soaking tubs on a private balcony. The ultra-luxe Presidential Suites feature grand terraces with 180-degree ocean views and a private pool.
    Additionally, every guest room is equipped with modern features such as WiFi, LCD TV, personal computers and iPod capabilities. Relaxing aromatherapy offerings in each guest room contribute to the resort's soothing ambiance.

    A destination rich in history and culture, a visit to Privilege Aluxes Resort would not be complete without experiencing the exciting diversity of activities available on Isla Mujeres, including renowned scuba diving excursions, jungle tours, private fishing trips, and more. Guests may also shop in nearby quaint villages and in the evenings, enjoy native music, dancing and local Island fare. The new resort is located just 40 minutes from Cancun International Airport-offering the best of both worlds-a peaceful romantic getaway that is also conveniently located nearby Cancun's renowned shopping and nightlife attractions.

    About Privilege Aluxes Resort, Isla Mujeres For more information or to make reservations, please visit http://www.privilegehotels.com/index.asp or call (866) 947-6002.

    About "Aluxes" The word "Aluxes" is of Mayan descent and refers to ancient mythological spirits. The correct pronunciation is-"a-loosh"

  • April 2009 Activity Report

     

    MEMORANDUM

    DATE: May 1, 2009
    TO: Osmany Garcia
    FROM: Renee Martin, Sarah Drabick
    RE: PR Activity Report for February – April 2009
    CC: Carolyn Izzo-Feldman

    Following is a recap of recent activities undertaken by Carolyn Izzo Integrated Communications (CIIC) on behalf of Privilege Aluxes Resort, Isla Mujeres for the time period of February 1, 2009 through April 30, 2009.

    I. PRESS RELEASES / PRESS MATERIALS DEVELOPED AND DISSEMINATED

    A. Press Releases

    Partnership Release

    CIIC wrote and distributed a news release announcing that the Privilege Aluxes Resort, Isla Mujeres hired CIIC as its public relations agency. The release was disseminated via email blast to CIIC’s proprietary media database on February 2, 2009. Media included reporters at luxury, lifestyle, food/wine print, online and broadcast outlets. CIIC conducted targeted phone follow-up with A-list media.

    Launch Release
    CIIC developed the Privilege Aluxes Resort, Isla Mujeres official launch release. This release included images of the resort, links to the Privilege Aluxes web site and links to the blog site and image gallery for the Privilege Aluxes Resort, Isla Mujeres. CIIC distributed the release via email blast on April 6, 2009. CIIC implemented follow-up with important high-profile media and secured inclusion of Privilege Aluxes Resort in an upcoming issue of TravelAge West’s “new openings” section. Privilege

    B. Pitch Letters

    Privilege Aluxes Opens on Isla Mujeres
    CIIC wrote and distributed a personalized pitch letter to media contacts announcing the opening of the Privilege Aluxes Resort, Isla Mujeres. CIIC highlighted the special opening rate in the letter and extended an invitation for a complimentary transfer to Privilege Aluxes should press be visiting the area in the future. The letter was disseminated February 24, 2009.

    Privilege Aluxes Debuts at Tianguis
    CIIC wrote a personalized letter announcing Privilege Aluxes Resort, Isla Mujeres’ launch at Tianguis Turístico 2009. The letter was sent April 23 to US press scheduled to attend Tianguis and invited them to visit the Privilege Aluxes booth. CIIC secured an interview for Osmany Garcia with Charlie Gatt, Editor, Travel World News.

    C. Press Kit

    In preparation for Tianguis 2009, the following press kit activities were implemented:

    Executive Bios
    CIIC developed executive bios for Osmany Garcia, Director, Sales & Marketing, Caribbean Privilege Hotels & Resorts and Luis Gabriel González Valderrama, Executive Chef, Privilege Aluxes Resort, Isla Mujeres.

    Fact Sheet
    CIIC developed a comprehensive fact sheet outlining specific details pertinent to Privilege Aluxes Resort, Isla Mujeres and the Privilege brand.

    Press CD
    CIIC worked with an outside multimedia company to create CD’s containing the Privilege Aluxes Resort, Isla Mujeres 2009 Press Kit materials. The press CD’s included current releases—launch release, executive bios and fact sheet, and an image gallery—photos taken directly from the Privilege Aluxes Resort blog site.
    CIIC additionally developed the CD cover art.

    D. Tianguis Materials

    In addition to press kit and press CD development, CIIC consulted with a custom printing company to prepare 50 quality prints of the Privilege Aluxes launch release.

    CIIC arranged for both the hard copy launch releases and press CD’s to be priority shipped to Isla Mujeres for Osmany Garcia to bring to Tianguis.

    II. MEDIA PLACEMENTS

    A. CIIC Secured Coverage

    Hotwire.com’s Travel-Ticker eNewsletter (Online Subscribers: 11 million)
    Per CIIC media outreach announcing the opening of Privilege Aluxes Resort, Isla Mujeres, Angela Keller, Producer of Hotwire.com’s weekly eNewsletter highlighting exclusive new travel deals, featured Privilege Aluxes’ special $135 opening rate in the March 17 edition of Travel-Ticker. A copy of the online coverage was obtained and forwarded.

    Islands Magazine Online Blog (Unique Visitors Per Month: 66,400)
    Per CIIC media outreach with Managing Editor Chris Tauber, Privilege Aluxes’ special opening rate was featured March 23 on the official blog site for Islands Magazine, the global authority on island destinations. A copy was obtained and forwarded.

    Travel Agent Central.com (Unique Visitors Per Month: 45,400)
    Per media outreach announcing the opening of Privilege Aluxes Resort, Isla Mujeres, CIIC secured March coverage on the official web site of Travel Agent Central, the weekly trade publication offering exclusive information to professionals within the
    travel industry. A copy was obtained and forwarded.

    Travel Pulse.com (Unique Visitors Per Month: 60,100)
    Per media outreach, CIIC secured an April 7 news posting announcing the launch of Privilege Aluxes Resort on TravelPulse.com, an online resource and news hub for travel agents and website for the travel agent trade publication ModernAgent. A copy was obtained and forwarded.

    Travel Weekly.com/Mexico eNewsletter (Unique Visitors Per Month: 40,000)
    Per CIIC media outreach with Editor Jorge Sidron, Privilege Aluxes Resort, Isla Mujeres was featured in Sidron’s April 8 Mexico eNewsletter that provides readers with the latest travel and destination news. In addition, the coverage was also highlighted on TravelWeekly.com, official web site for the travel industry trade publication. A copy was obtained and forwarded.

    The Travelers Journal.com (Unique Visitors Per Month: 10,000)
    Per media outreach announcing the launch of the new Privilege Aluxes Resort, Isla Mujeres, CIIC secured coverage April 8 on TheTravelersJournal.com, an online consumer travel guide. A copy was obtained and forwarded.

    JetSetters Magazine’s Blog (Unique Visitors Per Month: 650,000)
    Per media outreach, CIIC secured coverage of the launch of Privilege Aluxes Resort April 16 on the JetSetters Magazine blog, Jetsettersblog.com. An online e-zine, Jetsetters Magazine is a travel resource for consumers providing news, features and trip planning information on destinations around the globe. A copy was obtained and forwarded.

    B. CIIC Secured Media Interest and Pending Press Coverage

    From outreach conducted on behalf of press materials disseminated for Privilege Aluxes Resort during the timeframe of February 1 – April 30, 2009, CIIC has secured interest with the following media contacts and continues to communicate with them to develop story angles, schedule individual press trips (as appropriate) and secure coverage:

    1. Jessica Langan-Peck, Arthur Frommer’s Budget Travel
    2. Nicole Wong, Boston Globe
    3. Elizabeth Mateo, Casa Naranja
    4. Cheri Sicard, FabulousTravel.com
    5. Maria Lisella, JaxFax Travel Marketing Magazine
    6. Michael Shapiro, Meetings & Conventions Magazine
    7. Neal Schwartzburg, OffBeatTravel.com
    8. Douglas Gordon, Ocean Style Magazine
    9. Skye Mayring, TravelAge West
    10. Charlie Gatt, Travel World News
    11. Jessica Latimer, Wedding Styles Magazine

    III. PRESS TRIPS

    CIIC Secured and Pending Press Trips

    Dawna Robertson, Freelance Travel Writer
    CIIC secured a May 13-15 press trip opportunity for Freelance Travel Writer Dawna Robertson to visit Privilege Aluxes Resort during her trip to Riviera Maya and Cancun. Robertson is on assignment for a story to be featured in the trade publication TravelAge West. CIIC is working with Robertson and Privilege Aluxes to coordinate transportation to and from the resort during her visit. In addition, CIIC will determine Robertson’s story angle and arrange for activities during her stay accordingly.
    *Due to the recent events in Mexico, Robertson’s trip has been cancelled. Robertson informed CIIC that she will be rescheduling the trip and will be in touch when she has confirmed dates.

    Sarah Greaves-Gabbadon, Caribbean Travel+Life
    Per media outreach, CIIC secured an individual press visit opportunity with Senior Editor Sarah Greaves-Gabbadon to visit Privilege Aluxes May 22-23. Gabbadon will be visiting other properties in Riviera Maya, but informed CIIC that Caribbean
    Travel+Life is doing a 2010 feature story on Isla Mujeres. CIIC is working with Gabbadon and Privilege Aluxes to coordinate transportation to and from the resort during her visit. In addition, CIIC will determine Robertson’s story angle and arrange
    for activities during her stay accordingly.

    IV. PROMOTIONS / PACKAGES

    Welcoming The Whale Sharks 2009
    CIIC developed preliminary components for a July package (to run May – June)
    offering guests special rates and activities to experience the annual Whale Shark Festival on Isla Mujeres, July 1 – 5. Details have been forwarded to Osmany Garcia for review and consideration.

    V. CLIENT RELATIONS

    PR Update Meeting
    CIIC conducted phone and email correspondence with the Privilege Aluxes Resort to coordinate a PR update meeting between Osmany Garcia and Carolyn Izzo-Feldman while both attending Tianguis. The planned date was for Tuesday, April 28.

    Client Communications
    CIIC held frequent phone conferences with Osmany Garcia to discuss and review PR items:

    1. January 23, 2009 – CIIC and Privilege Aluxes held a “Getting Started” conference call to discuss details of the new resort and next steps in the PR campaign.
    2. February 4, 2009 – CIIC and Privilege Aluxes held a conference call to discuss the opening of the resort and any special rates they will be offering, in order to develop an opening announcement to distribute across CIIC’s media database.
    3. February 16, 2009 – CIIC and Privilege Aluxes held a conference call to discuss a cost-effective PR plan to raise Privilege Aluxes’ brand visibility. CIIC requested a series of resort photography needed to conduct public relations activities.
    4. March 10, 2009 – CIIC and Privilege Aluxes held a conference call to discuss current PR initiatives. CIIC also discussed visiting Privilege Aluxes to better understand the resort operations and learn about Isla Mujeres.
    5. March 30, 2009 – CIIC and Privilege Aluxes held a conference call to discuss current PR initiatives including the development of the launch release, items needed to create a press kit, press trip opportunities, materials for Tianguis and special package development.
    6. April 17, 2009 – CIIC and Privilege Aluxes held a brief call to discuss pending materials needed to prepare items for Tianguis.
    7. April 22, 2009 – CIIC and Privilege Aluxes held a brief call to discuss final Tianguis items. CIIC provided talking points on items for Osmany Garcia to discuss at his Tianguis interview with Charlie Gatt. Additionally, CIIC coordinated a meeting between Osmany and Carolyn Izzo-Feldman.

    Activities Report
    CIIC will continue to provide client with copies of secured press clippings along with monthly activity reports detailing ongoing progress of the PR program. The next activity report will be sent to the attention of Osmany Garcia on May 29, 2009.

  • Rooms and Hotel Description

    Isla Mujeres Mexico

    Room Description

    Superior Double Room / Double Room Deluxe

    • King size bed / Double beds
    • Iron & ironing board
    • Alarm clock radio
    • Telephone with outside line
    • Coffee maker
    • Minibar
    • Hair dryer
    • Vanity Mirror
    • Shower
    • Hydro massage tub (Double superior)
    • Bathroom with tub & Jacuzzi on the terrace (Double Deluxe)
    • Bathrobes
    • Amenities & bath supplies
    • TV LCD color 28 inches
    • Ipod holder with speakers
    • WIFI internet connection
    • Electronic Safety Box size PC portable
    • Desk with lamp
    • Air conditioning with individual remote control
    • Ocean View (Double Deluxe)

    Suite Deluxe / Suite Premium

    • King size bed /Double bed
    • Iron & ironing board
    • Alarm clock radio
    • Telephone with outside line
    • Coffee maker
    • Minibar
    • Hair dryer
    • Vanity Mirror
    • Shower
    • Hydro massage tub (Suite de Luxe)
    • Bathroom with tub & Jacuzzi on the terrace (Suite Premium)
    • Bathrobes
    • Amenities & bath supplies
    • TV LCD color 28 inches
    • Ipod holder with speakers
    • WIFI internet conection
    • Electronic Safety Box size PC portable
    • Desk with lamp
    • Air conditioning with individual remote control
    • Ocean View (Double Deluxe)
    • TV LCD color 28 inches in the bedroom
    • TV LCD color 32 inches in the living room
    • CD / DVD player
    • Ocean View
    • Connecting Rooms
    • Independent living room

    Gran Suite Platinum

    • King size bed /Double bed
    • Iron & ironing board
    • Alarm clock radio
    • Telephone with outside line
    • Coffee Maker
    • Minibar
    • Hair Dryer
    • Vanity Mirror
    • Shower
    • Tub Jacuzzi style (Suite Deluxe)
    • Bathroom tub & Jacuzzi style tub on the terrace (Suite Premium)
    • Bathrobes
    • Amenities & bath supplies
    • TV LCD color 28 inches
    • Ipod holder with speakers
    • WIFI internet connection
    • Electronic Safety Box size PC portable
    • Desk with lamp
    • Air conditioning with individual remote control
    • Ocean View (Double Deluxe)
    • TV LCD color 28 inches in the bedroom
    • TV LCD color 32 inches in the living room
    • CD / DVD player
    • Ocean View
    • Connecting Rooms
    • Independent living room
    • PC & printer
    • Exclusive Penthouse location
    • Spectacular Ocean View to Mar and Cancun
    • Gran terrace with private swimming pool 

    Restaurants & Bars

    CAFÉ DEL MAR

    • GrillLocation: @ the Beach, right in front of the hotel
    • Meat, Fish & Seafood
    • Cocktails & tropical beverages
    • Lounge Bar (at night)
    • Open for breakfast (continental)
    • Open for Lunch & Dinner (reservation required)

    MAIN RESTAURANTE HOTEL

    • International
    • Location: Hotel terrace, ground floor, facing the beach
    • Specialties: International, Mexican & Italian
    • Open for Breakfast, Lunch & Dinner
    • Buffet (only for breakfast)

    ORIENTAL RESTAURANT

    • Location: Inside the hotel
    • Specialties: Oriental food
    • Open for dinner (reservation required)

    POOLBAR

    • Location: Hotel terrace, ground floor, nearby the pool
    • Specialties: Cocktails & tropical beverages
    • Open for lunch (snack-bar)

    ALL INCLUSIVE "Gourmet", by PRIVILEGE HOTELS
    Hotel Main Restaurant: Breakfast, lunch, buffet style. Dinner A la Carte.
    Oriental restaurant: Dinner A la carte (reservation required)
    Beach restaurant Café del mar: Continental breakfast, Lunch & Dinner A la Carte
    (reservation required)
    Pool Bar: Lunch – Snack
    Beverages: coffee/infusions, natural juices, soft drinks and alcoholic beverages
    nationals & imported, when bars are open.
    Room service 24 hrs
    Minibar in every room (daily restored water, juices, soft drings, beers and snacks)
    Coffee service in the rooms: daily replacement
    Safety deposit boxes
    Fitness & hotel facilities & beach
    Bartender & waiter service at Solarium, Pools & Beach
    Not included: Spa services, massages, beauty treatments, tours, golf, golf cart
    rental,
    and others.

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